Frequently asked questions
What is CERT Swag?
CERT Swag is a small, CERT-owned business created by people actively involved in CERT programs. We built this store because we know how difficult it can be to find CERT gear that is affordable, reliable, and available in small quantities.
Our mission is to support CERT members and programs by offering apparel and gear that helps you represent your team with pride.
Are you officially part of FEMA or government CERT?
No. CERT Swag is not operated by FEMA or any government agency.
We are privately operated by individuals who are part of the CERT community. We support CERT programs, but we are not an official government entity.
Why did you start CERT Swag?
Because we’ve been in your shoes. We know how challenging it is to find CERT merchandise — especially without large minimum orders or long waiting times.
CERT Swag was created to solve that problem and give CERT members and teams an easier, more reliable way to get quality CERT apparel and products.
Do you offer private stores for CERT teams?
Yes! We can create a private, password-protected ordering page just for your CERT team, so members can easily order approved apparel and gear.
👉 Visit the Private CERT Team Page to learn more.
Do I need a minimum order?
In most cases, no minimum order is required. Order a single item, or order for your entire program — whatever works best for your team.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you ship nationwide?
We will work quickly to ship your order as so
Yes — we currently ship to locations throughout the United States.
Can I request custom CERT gear?
Absolutely! We can help with custom logos, apparel options, and team branding.
If your program needs custom CERT gear, send us an email at info@certswag.com and we’ll be happy to help.
How do I get started?
Browse our products or, if you're a Program Manager or Team Lead, visit our Private CERT Team Page to set up a private shop for your program.
How can I contact CERT Swag?
We’re here to help support CERT members and programs across the country.
When will I get my order?
Most orders are shipped within 7–14 business days. Since many items are made to order and some are customized, processing times can vary based on item availability and project detail.
Need something by a deadline?
Reach out to us at info@certswag.com and we’ll do our best to help.
Do you offer grants?
We are working toward launching a CERT team support grant program. As a small CERT-owned business, our goal is to grow to a point where we can give back and help support CERT programs across the country.
We anticipate offering the first CERT team grants in late 2026 or 2027, depending on business growth and available funding.
To be notified when our grant program opens, please sign up for our mailing list — we’ll send an announcement as soon as applications become available.