Shipping policy

Processing Time

Most orders ship within 7-14 business days.
Custom and made-to-order items may require additional time. Most items are made-to-order and may take additional production time.

Shipping & Tracking

Shipping times vary by carrier.
Tracking is emailed when available.

Address Accuracy

We ship to the exact address entered at checkout.
We are not responsible for:

  • Incorrect or incomplete addresses

  • Forwarding or forwarding delays

Lost, Delayed, or Stolen Packages

Once handed to the carrier, delivery responsibility transfers to the carrier.
For packages marked delivered but not received, please contact the carrier directly.

International Orders (If Enabled)

Customer is responsible for duties, taxes, or customs fees.

Questions

Email: info@certswag.com