Terms of service
Terms of Service — CERT Swag
Welcome to CERT Swag, a DBA of Community Preparedness Group, LLC (“we,” “us,” “our”).
By using our website and purchasing from our store, you agree to the Terms of Service below.
General
CERT Swag provides apparel, accessories, and related merchandise. By accessing or using our site, you agree to comply with these Terms and all applicable laws.
We reserve the right to update or modify these Terms at any time. Continued use of our website indicates your acceptance of any changes.
Products & Orders
We work hard to provide accurate product descriptions and images. However, please note:
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Colors may vary slightly due to screen differences.
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Product availability may change without notice.
Orders are processed once payment is received.
All sales are final (see our Return & Refund Policy for details).
Order Accuracy & Changes
Please ensure all information — including size, personalization, and shipping address — is correct before submitting your order.
Once an order is placed:
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It cannot be canceled
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It cannot be edited
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Discount codes cannot be applied retroactively
Payment
Payment is taken at checkout.
We do not store credit card information.
Accepted payment methods may include (but are not limited to) Shopify Payments, PayPal, and other secure processors at Shopify’s discretion.
Shipping
Orders ship to the exact address provided at checkout.
CERT Swag is not responsible for:
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Incorrect address entry
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Carrier delays
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Lost or stolen packages marked as delivered
Tracking will be provided when available. See our Shipping Policy for full details.
Third-Party Services & Vendors
CERT Swag may use third-party companies to provide certain services, including but not limited to:
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Payment processing
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Printing and product manufacturing
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Order fulfillment and packaging
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Shipping and delivery services
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Website hosting and e-commerce platforms
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Email and communication systems
These companies (“Third-Party Providers”) perform services on our behalf. While we work with reputable partners, we do not control their operations.
CERT Swag is not responsible for any:
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Delays, defects, or production issues
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Shipping errors or carrier failures
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Website outages or processing delays
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System errors or third-party service interruptions
All third-party services are provided on an “as-is” basis.
By purchasing from CERT Swag, you agree that we are not liable for any Third-Party Provider failures, delays, or errors.
Intellectual Property
All designs, logos, images, and content on this website are the property of CERT Swag / Community Preparedness Group, LLC and may not be copied, reproduced, or used without written permission.
Prohibited Uses
You agree not to:
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Use our site for unlawful purposes
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Attempt to access our systems without authorization
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Copy, re-sell, or misuse our designs or branding
Limitation of Liability
CERT Swag / Community Preparedness Group, LLC is not liable for:
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Damages arising from use of our website or products
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Shipping or third-party fulfillment issues
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Customer errors in ordering or address entry
Your use of our website and purchase of products is at your own risk.
Contact Information
For questions or support, please contact us: